/* ============================================================
   EVIM Kundencenter — Design System
   Premium light UI: gradient/glow accents, Sora display type.
   ============================================================ */
:root{
  --font-display:"Sora",system-ui,sans-serif;
  --font-ui:"Inter",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --font-mono:"IBM Plex Mono",ui-monospace,Menlo,monospace;

  --ground:#F4F5FB; --surface:#FFFFFF; --surface-2:#F7F8FD;
  --border:#ECEDF6; --border-2:#E1E3F0;
  --ink:#0C1030; --ink-soft:#3B4066; --muted:#787E9E; --faint:#A4A9C4;

  --brand:#5B54F0; --brand-2:#8B6DFF; --brand-3:#37C9E6;
  --brand-grad:linear-gradient(135deg,#6C63FF 0%,#8B6DFF 55%,#B77BFF 100%);
  --brand-tint:#EEEDFE; --brand-ink:#4A44C7;

  --ok:#0E9F6E; --ok-tint:#E4F7EF;
  --warn:#C2790B; --warn-tint:#FCF2DF;
  --danger:#E02454; --danger-tint:#FCE7EE;
  --info:#2C7BE5; --info-tint:#E6F0FD;

  --sh-1:0 1px 2px rgba(19,22,54,.05);
  --sh-2:0 2px 6px rgba(19,22,54,.05),0 12px 28px -12px rgba(23,20,80,.16);
  --sh-3:0 8px 40px -12px rgba(91,84,240,.28);
  --sh-glow:0 10px 30px -8px rgba(108,99,255,.45);
  --r:18px; --r-sm:12px; --r-xs:9px;
}
*{box-sizing:border-box}
[hidden]{display:none!important}
html{scroll-behavior:smooth}
body{
  margin:0;color:var(--ink);font-family:var(--font-ui);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;
  background:
    radial-gradient(900px 520px at 88% -8%,rgba(139,109,255,.16),transparent 60%),
    radial-gradient(760px 480px at -6% 6%,rgba(55,201,230,.14),transparent 55%),
    var(--ground);
  background-attachment:fixed;min-height:100vh;
}
button{font-family:inherit;cursor:pointer}
a{color:inherit;text-decoration:none}
.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums}
h1,h2,h3,h4{font-family:var(--font-display);letter-spacing:-.02em}
::selection{background:rgba(108,99,255,.2)}

/* ---------- shell ---------- */
.app{display:grid;grid-template-columns:256px 1fr;min-height:100vh}
.sidebar{background:rgba(255,255,255,.72);backdrop-filter:blur(16px);border-right:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:12px;padding:22px 22px 18px}
.brand-mark{width:38px;height:38px;border-radius:12px;background:var(--brand-grad);color:#fff;display:grid;place-items:center;font-family:var(--font-display);font-weight:800;font-size:17px;flex:none;box-shadow:var(--sh-glow)}
.brand-name{font-family:var(--font-display);font-weight:800;letter-spacing:-.03em;font-size:17px;line-height:1}
.brand-sub{font-size:10.5px;color:var(--muted);letter-spacing:.14em;text-transform:uppercase;margin-top:4px}
.nav{display:flex;flex-direction:column;gap:3px;padding:8px 14px;flex:1;overflow:auto}
.nav-label{font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;color:var(--faint);padding:16px 12px 7px;font-weight:600}
.nav-item{display:flex;align-items:center;gap:12px;padding:10px 13px;border-radius:var(--r-sm);color:var(--ink-soft);font-weight:500;border:none;background:none;width:100%;text-align:left;font-size:14px;transition:all .18s}
.nav-item svg{width:19px;height:19px;flex:none;stroke:currentColor;opacity:.9}
.nav-item:hover{background:var(--surface-2);color:var(--ink)}
.nav-item.active{background:var(--brand-grad);color:#fff;font-weight:600;box-shadow:var(--sh-glow)}
.nav-item .count{margin-left:auto;font-size:11.5px;font-family:var(--font-mono);background:var(--surface-2);color:var(--muted);padding:2px 9px;border-radius:20px;font-weight:600}
.nav-item.active .count{background:rgba(255,255,255,.25);color:#fff}
.userchip{display:flex;align-items:center;gap:11px;padding:14px 18px;border-top:1px solid var(--border)}
.ava-ring{padding:2px;border-radius:50%;background:var(--brand-grad);flex:none}
.avatar{width:34px;height:34px;border-radius:50%;background:#fff;color:var(--brand-ink);display:grid;place-items:center;font-weight:700;font-size:13px;font-family:var(--font-display)}
.userchip .nm{font-weight:700;font-size:13px}
.userchip .rl{font-size:11px;color:var(--muted)}

.main{display:flex;flex-direction:column;min-width:0}
.topbar{position:sticky;top:0;z-index:20;background:rgba(244,245,251,.7);backdrop-filter:blur(14px);border-bottom:1px solid var(--border);display:flex;align-items:center;gap:14px;padding:15px 30px}
.hamburger{display:none;background:var(--surface);border:1px solid var(--border-2);border-radius:10px;width:40px;height:40px;place-items:center;color:var(--ink)}
.hamburger svg{width:19px;height:19px;stroke:currentColor}
.page-title{font-family:var(--font-display);font-weight:800;font-size:22px;letter-spacing:-.03em}
.search{margin-left:auto;position:relative;display:flex;align-items:center}
.search svg{position:absolute;left:13px;width:16px;height:16px;stroke:var(--faint)}
.search input{font-family:inherit;font-size:13.5px;padding:11px 14px 11px 38px;border:1px solid var(--border-2);border-radius:11px;background:var(--surface);color:var(--ink);width:250px;transition:.18s;box-shadow:var(--sh-1)}
.search input::placeholder{color:var(--faint)}
.search input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 4px rgba(108,99,255,.14)}
.iconbtn{width:40px;height:40px;display:grid;place-items:center;background:var(--surface);border:1px solid var(--border-2);border-radius:11px;color:var(--ink-soft);position:relative;box-shadow:var(--sh-1)}
.iconbtn svg{width:19px;height:19px;stroke:currentColor}
.iconbtn:hover{color:var(--ink)}
.iconbtn .badge{position:absolute;top:8px;right:9px;width:7px;height:7px;border-radius:50%;background:var(--danger);border:2px solid var(--surface)}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:600;font-size:13.5px;padding:11px 17px;border-radius:11px;border:none;background:var(--brand-grad);color:#fff;box-shadow:var(--sh-glow);transition:transform .16s,box-shadow .16s}
.btn svg{width:16px;height:16px;stroke:currentColor}
.btn:hover{transform:translateY(-1px);box-shadow:0 14px 32px -8px rgba(108,99,255,.55)}
.btn:active{transform:translateY(0)}
.btn.ghost{background:var(--surface);color:var(--ink-soft);border:1px solid var(--border-2);box-shadow:var(--sh-1)}
.btn.ghost:hover{color:var(--ink);box-shadow:var(--sh-2)}
.btn.block{width:100%}
.preview-pill{font-size:11px;font-weight:700;letter-spacing:.03em;color:var(--brand-ink);background:var(--brand-tint);padding:5px 11px;border-radius:20px}

.content{padding:12px 30px 46px;max-width:1720px;width:100%;margin:0 auto}
.content.narrow{max-width:900px}

/* ---------- tiles / cards ---------- */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:18px}
.tile{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);padding:18px 19px;box-shadow:var(--sh-2);position:relative;overflow:hidden;transition:transform .2s,box-shadow .2s}
.tile:hover{transform:translateY(-3px);box-shadow:var(--sh-2),var(--sh-3)}
.tile .ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;margin-bottom:13px}
.tile .ic svg{width:19px;height:19px;stroke:#fff}
.tile .lbl{font-size:12.5px;color:var(--muted);font-weight:600}
.tile .val{font-family:var(--font-display);font-size:34px;font-weight:800;letter-spacing:-.04em;margin-top:3px;line-height:1;font-variant-numeric:tabular-nums}
.tile .delta{font-size:12px;font-weight:600;margin-top:9px}
.delta.up{color:var(--ok)} .delta.down{color:var(--danger)} .delta.flat{color:var(--muted)}

.grid2{display:grid;grid-template-columns:1.7fr 1fr;gap:16px}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--sh-2)}
.card-h{display:flex;align-items:center;justify-content:space-between;padding:17px 20px;border-bottom:1px solid var(--border)}
.card-h h3{margin:0;font-size:15px;font-weight:700}
.card-h .link{font-size:12.5px;color:var(--brand-ink);font-weight:600;cursor:pointer}
.card-b{padding:8px 10px}

/* ---------- ticket rows / pills ---------- */
.trow{display:flex;align-items:center;gap:13px;padding:13px 14px;border-radius:var(--r-sm);cursor:pointer;transition:background .15s}
.trow:hover{background:var(--surface-2)}
.trow+.trow{border-top:1px solid var(--border)}
.tid{font-family:var(--font-mono);font-size:12px;color:var(--muted);width:70px;flex:none;font-weight:500}
.tmain{min-width:0;flex:1}
.tmain .sub{font-weight:600;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tmain .cust{font-size:12px;color:var(--muted);margin-top:2px}
.pill{font-size:11.5px;font-weight:700;padding:4px 11px;border-radius:20px;white-space:nowrap;display:inline-flex;align-items:center;gap:6px}
.pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.pill.info{background:var(--info-tint);color:var(--info)}
.pill.brand{background:var(--brand-tint);color:var(--brand-ink)}
.pill.warn{background:var(--warn-tint);color:var(--warn)}
.pill.ok{background:var(--ok-tint);color:var(--ok)}
.pill.danger{background:var(--danger-tint);color:var(--danger)}
.pill.muted{background:var(--surface-2);color:var(--muted)}
.mini-ava{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-size:10.5px;font-weight:700;font-family:var(--font-display);flex:none;background:var(--brand-tint);color:var(--brand-ink)}
.assignee{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--ink-soft);width:150px;flex:none;min-width:0}
.assignee span.nm{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tdate{font-family:var(--font-mono);font-size:12px;color:var(--muted);width:74px;flex:none;text-align:right}

/* ---------- filters / table ---------- */
.toolbar{display:flex;align-items:center;gap:9px;margin-bottom:16px;flex-wrap:wrap}
.chip{font-size:12.5px;font-weight:600;padding:8px 15px;border-radius:20px;border:1px solid var(--border-2);background:var(--surface);color:var(--ink-soft);box-shadow:var(--sh-1)}
.chip.on{background:var(--brand-grad);color:#fff;border-color:transparent;box-shadow:var(--sh-glow)}
.chip:hover:not(.on){color:var(--ink)}
.tablewrap{overflow-x:auto}
table.tk{width:100%;border-collapse:collapse;min-width:680px}
table.tk th{text-align:left;font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--faint);font-weight:700;padding:13px 16px;border-bottom:1px solid var(--border)}
table.tk td{padding:14px 16px;border-bottom:1px solid var(--border);font-size:13.5px;vertical-align:middle}
table.tk tbody tr{cursor:pointer;transition:background .15s}
table.tk tbody tr:hover td{background:var(--surface-2)}
table.tk .k{font-weight:600}
.empty{padding:48px 20px;text-align:center;color:var(--muted)}
.empty .big{font-family:var(--font-display);font-size:17px;color:var(--ink);margin-bottom:4px}

/* ---------- forms ---------- */
.field{display:flex;flex-direction:column;gap:7px;margin-bottom:14px}
.field label{font-size:12.5px;font-weight:600;color:var(--muted)}
.field input,.field select,.field textarea{width:100%;padding:12px 14px;border:1px solid var(--border-2);border-radius:11px;background:var(--surface-2);color:var(--ink);font-family:inherit;font-size:14px;transition:.18s}
.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--brand);background:var(--surface);box-shadow:0 0 0 4px rgba(108,99,255,.14)}
.alert{padding:12px 15px;border-radius:11px;font-size:13.5px;font-weight:500;margin-bottom:16px}
.alert.err{background:var(--danger-tint);color:var(--danger)}
.alert.ok{background:var(--ok-tint);color:var(--ok)}

/* ---------- login ---------- */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px}
.login-card{width:100%;max-width:400px;background:var(--surface);border:1px solid var(--border);border-radius:22px;box-shadow:var(--sh-2),var(--sh-3);padding:34px 30px;position:relative;overflow:hidden}
.login-card .halo{position:absolute;inset:-60px -20px auto -20px;height:180px;background:radial-gradient(320px 140px at 50% 0,rgba(108,99,255,.22),transparent 70%);pointer-events:none}
.login-card>*{position:relative}
.login-brand{display:flex;flex-direction:column;align-items:center;gap:12px;margin-bottom:26px}
.login-brand .brand-mark{width:52px;height:52px;border-radius:16px;font-size:22px}
.login-brand h1{margin:0;font-size:20px;font-weight:800}
.login-brand p{margin:0;color:var(--muted);font-size:13px}

.scrim{display:none;position:fixed;inset:0;background:rgba(12,16,48,.4);backdrop-filter:blur(2px);z-index:40}

/* ---------- responsive ---------- */
@media (max-width:960px){
  .app{grid-template-columns:1fr}
  .sidebar{position:fixed;left:0;top:0;z-index:50;width:270px;transform:translateX(-100%);transition:transform .26s cubic-bezier(.4,0,.2,1);background:#fff}
  .sidebar.open{transform:none;box-shadow:0 20px 60px rgba(12,16,48,.25)}
  .scrim.show{display:block}
  .hamburger{display:grid}
  .stats{grid-template-columns:repeat(2,1fr)}
  .grid2{grid-template-columns:1fr}
  .search input{width:170px}
  .content{padding:18px 16px 40px}
  .topbar{padding:13px 16px}
}
@media (max-width:560px){
  .stats{grid-template-columns:1fr 1fr;gap:12px}
  .tile .val{font-size:27px}
  .search{display:none}
  .page-title{font-size:19px}
  .tdate,.assignee{display:none}
}
/* ---------- pagination / meta ---------- */
.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 4px;flex-wrap:wrap}
.pager .info{font-size:12.5px;color:var(--muted)}
.pager .pages{display:flex;gap:6px}
.pager a,.pager span{min-width:36px;height:36px;display:grid;place-items:center;border-radius:10px;border:1px solid var(--border-2);background:var(--surface);font-size:13px;font-weight:600;color:var(--ink-soft);padding:0 10px}
.pager a:hover{border-color:var(--brand);color:var(--brand-ink)}
.pager .cur{background:var(--brand-grad);color:#fff;border-color:transparent}
.pager .disabled{opacity:.4;pointer-events:none}
.viewtoggle{display:inline-flex;background:var(--surface);border:1px solid var(--border-2);border-radius:10px;padding:3px;box-shadow:var(--sh-1)}
.viewtoggle a{padding:7px 12px;border-radius:8px;font-size:12.5px;font-weight:600;color:var(--muted);display:inline-flex;align-items:center;gap:6px}
.viewtoggle a svg{width:15px;height:15px;stroke:currentColor}
.viewtoggle a.on{background:var(--brand-grad);color:#fff;box-shadow:var(--sh-glow)}

/* ---------- ticket detail ---------- */
.detail-head{position:relative;margin-bottom:16px}
.halo-bg{position:absolute;inset:-18px -20px auto -20px;height:110px;background:radial-gradient(360px 100px at 16% 0,rgba(108,99,255,.14),transparent 70%);pointer-events:none;z-index:0}
.detail-head .dh-row{margin-top:8px}
.detail-head>*{position:relative;z-index:1}
.back{color:var(--muted);display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600}
.back svg{width:16px;height:16px;stroke:currentColor}
.back:hover{color:var(--brand-ink)}
.dh-row{display:flex;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-top:10px}
.dh-title{font-size:24px;font-weight:800;letter-spacing:-.03em;display:flex;align-items:center;gap:12px;flex-wrap:wrap;line-height:1.25}
.dh-meta{color:var(--muted);font-size:13px;margin-top:6px}
.detail-actions{margin-left:auto;display:flex;gap:9px;flex-wrap:wrap}
.grid-detail{display:grid;grid-template-columns:1fr 350px;gap:16px;align-items:start}
.kv{display:grid;grid-template-columns:130px 1fr;gap:10px 14px;padding:18px 20px;font-size:13.5px;margin:0}
.kv dt{color:var(--muted)}
.kv dd{margin:0;font-weight:600;word-break:break-word}
.side-card+.side-card{margin-top:16px}
.mini{padding:16px 18px}
.mini h4{margin:0 0 13px;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--faint);font-weight:700;display:flex;align-items:center;justify-content:space-between}
.thumbs{display:flex;gap:8px;flex-wrap:wrap}
.thumbs a{width:64px;height:64px;border-radius:10px;overflow:hidden;border:1px solid var(--border-2);background:var(--surface-2)}
.thumbs img{width:100%;height:100%;object-fit:cover;display:block}

.timeline{padding:6px 20px 18px}
.tlt{display:flex;gap:13px;padding:13px 0}
.tlt+.tlt{border-top:1px solid var(--border)}
.tl-dot{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;flex:none;font-size:12px;font-weight:700;font-family:var(--font-display);color:#fff;background:var(--brand-grad)}
.tl-body{min-width:0;flex:1}
.tl-body .who{font-weight:700;font-size:13px}
.tl-body .when{font-size:11px;color:var(--muted);font-family:var(--font-mono)}
.tl-body .msg{font-size:13px;color:var(--ink-soft);margin-top:4px;line-height:1.55;word-break:break-word}
.thread-loading{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:12.5px;padding:14px 20px}
.spin{width:14px;height:14px;border:2px solid var(--border-2);border-top-color:var(--brand);border-radius:50%;animation:rot .7s linear infinite}
@keyframes rot{to{transform:rotate(360deg)}}
.docrow{display:flex;align-items:center;gap:11px;padding:10px 0;font-size:13px}
.docrow+.docrow{border-top:1px solid var(--border)}
.fi{width:32px;height:32px;border-radius:9px;display:grid;place-items:center;font-size:9.5px;font-weight:800;flex:none;font-family:var(--font-mono);color:#fff;background:var(--danger)}

/* status select inline */
.statuspick{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
select.status-select{padding:9px 12px;border-radius:10px;border:1px solid var(--border-2);background:var(--surface-2);font-family:inherit;font-size:13px;font-weight:600;color:var(--ink)}

/* ---------- kanban board ---------- */
.board{display:flex;gap:14px;overflow-x:auto;padding-bottom:10px;align-items:flex-start}
.board-col{flex:0 0 300px;background:var(--surface-2);border:1px solid var(--border);border-radius:16px;display:flex;flex-direction:column;max-height:calc(100vh - 190px)}
.board-col-h{display:flex;align-items:center;gap:8px;padding:14px 16px;position:sticky;top:0}
.board-col-h .dot{width:9px;height:9px;border-radius:50%}
.board-col-h .t{font-family:var(--font-display);font-weight:700;font-size:13.5px}
.board-col-h .n{margin-left:auto;font-family:var(--font-mono);font-size:12px;color:var(--muted);background:var(--surface);padding:1px 9px;border-radius:20px;border:1px solid var(--border)}
.board-col-b{padding:0 10px 10px;overflow-y:auto;display:flex;flex-direction:column;gap:9px}
.bcard{background:var(--surface);border:1px solid var(--border);border-radius:13px;padding:12px 13px;box-shadow:var(--sh-1);display:block;transition:transform .14s,box-shadow .14s}
.bcard:hover{transform:translateY(-2px);box-shadow:var(--sh-2)}
.bcard .id{font-family:var(--font-mono);font-size:11px;color:var(--muted)}
.bcard .s{font-weight:600;font-size:13px;margin-top:3px;line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.bcard .foot{display:flex;align-items:center;gap:7px;margin-top:9px}
.bcard .foot .c{font-size:11.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ---------- tabs ---------- */
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--border);margin-bottom:18px;overflow-x:auto}
.tab{padding:11px 16px;font-weight:600;font-size:13.5px;color:var(--muted);border:none;background:none;border-bottom:2px solid transparent;white-space:nowrap}
.tab.on{color:var(--brand-ink);border-bottom-color:var(--brand)}
.tab:hover:not(.on){color:var(--ink)}
.tabpane{display:none}.tabpane.on{display:block;animation:fade .25s ease}
@keyframes fade{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}
.datacard{display:flex;align-items:center;gap:13px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:var(--sh-1)}
.datacard+.datacard{margin-top:10px}
.datacard .ic2{width:40px;height:40px;border-radius:11px;background:var(--brand-tint);color:var(--brand-ink);display:grid;place-items:center;flex:none}
.datacard .ic2 svg{width:19px;height:19px;stroke:currentColor}

.section-title{font-family:var(--font-display);font-size:16px;font-weight:700;margin:0 0 12px}
.grid-form{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.grid-form .full{grid-column:1/-1}

/* ---------- media gallery + lightbox ---------- */
.media-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(84px,1fr));gap:8px}
.media-thumb{position:relative;aspect-ratio:1;border:1px solid var(--border-2);border-radius:11px;overflow:hidden;background:var(--surface-2);cursor:pointer;padding:0}
.media-thumb img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .25s}
.media-thumb:hover img{transform:scale(1.06)}
.media-thumb .media-play{position:absolute;inset:0;display:grid;place-items:center;background:var(--brand-grad);color:#fff}
.media-thumb .media-play svg{width:30px;height:30px}
.media-thumb .media-date{position:absolute;left:0;right:0;bottom:0;font-size:9px;font-family:var(--font-mono);color:#fff;background:linear-gradient(transparent,rgba(0,0,0,.68));padding:9px 3px 3px;text-align:center}
.lb{position:fixed;inset:0;z-index:10000;background:rgba(8,10,25,.96);display:flex;align-items:center;justify-content:center;padding:24px;overscroll-behavior:contain}
.lb:fullscreen{padding:0}
.lb-stage{max-width:94vw;max-height:86vh;display:flex;align-items:center;justify-content:center;position:relative;overflow:hidden;border-radius:12px}
.lb:fullscreen .lb-stage{max-width:100vw;max-height:100vh;border-radius:0}
.lb-stage video{max-width:94vw;max-height:86vh;border-radius:12px;display:block;box-shadow:0 20px 60px rgba(0,0,0,.6)}
.lb-stage img{max-width:94vw;max-height:86vh;display:block;box-shadow:0 20px 60px rgba(0,0,0,.6);cursor:zoom-in;transition:transform .18s ease,opacity .18s;will-change:transform}
.lb:fullscreen .lb-stage img,.lb:fullscreen .lb-stage video{max-width:100vw;max-height:100vh}
.lb-stage img.zoomed{transform:scale(2.6);cursor:zoom-out;transition:transform .12s ease}
.lb-spin{position:absolute;width:34px;height:34px;border:3px solid rgba(255,255,255,.25);border-top-color:#fff;border-radius:50%;animation:rot .7s linear infinite}
.lb-tools{position:absolute;top:16px;right:18px;display:flex;gap:10px;z-index:3}
.lb-tool{width:44px;height:44px;border-radius:50%;border:0;background:rgba(255,255,255,.12);color:#fff;font-size:18px;cursor:pointer;display:grid;place-items:center}
.lb-tool:hover{background:rgba(255,255,255,.24)}
.lb-tool svg{width:20px;height:20px;stroke:currentColor;fill:none;stroke-width:2}
.lb-nav{position:absolute;top:50%;transform:translateY(-50%);width:52px;height:52px;border-radius:50%;border:0;background:rgba(255,255,255,.12);color:#fff;font-size:30px;cursor:pointer;line-height:1;z-index:3}
.lb-nav:hover{background:rgba(255,255,255,.24)}
.lb-prev{left:20px}.lb-next{right:20px}
.lb-cap{position:absolute;bottom:18px;left:0;right:0;text-align:center;color:#EEF1F5;font-size:13px;font-family:var(--font-mono);pointer-events:none}
@media (max-width:560px){.lb-nav{width:44px;height:44px;font-size:24px}.lb-tools{top:10px;right:12px}}

/* toast */
.toast{position:fixed;bottom:22px;left:50%;transform:translate(-50%,20px);background:var(--ink);color:#fff;font-size:13.5px;font-weight:600;padding:12px 20px;border-radius:12px;box-shadow:0 12px 40px -8px rgba(12,16,48,.5);z-index:9999;opacity:0;transition:opacity .25s,transform .25s;max-width:90vw}
.toast.show{opacity:1;transform:translate(-50%,0)}
.toast.err{background:var(--danger)}

@media (max-width:960px){.grid-detail{grid-template-columns:1fr}.grid-form{grid-template-columns:1fr}}
@media (prefers-reduced-motion:reduce){*{animation-duration:.01ms!important;transition:none!important}}

/* Stammdaten: Lösch-Button je Zeile */
.datacard .del-form{margin-left:8px;flex-shrink:0}
.iconbtn.del{width:32px;height:32px;color:var(--muted)}
.iconbtn.del:hover{color:var(--danger);background:var(--danger-tint)}
.iconbtn.del svg{width:16px;height:16px}

/* Löschen: Dokumente + Galerie-Medien */
.doc-del{width:26px;height:26px;flex-shrink:0;border:0;background:transparent;color:var(--muted);cursor:pointer;border-radius:7px;display:grid;place-items:center;padding:0}
.doc-del:hover{background:var(--danger-tint);color:var(--danger)}
.doc-del svg{width:15px;height:15px}
.media-del{position:absolute;top:4px;right:4px;width:22px;height:22px;border-radius:50%;background:rgba(0,0,0,.55);color:#fff;font-size:12px;line-height:1;display:grid;place-items:center;cursor:pointer;z-index:3}
.media-del:hover{background:var(--danger)}

/* Kundensuche: Ergebnis-Tabelle */
.search-tbl{width:100%;border-collapse:collapse;font-size:13px}
.search-tbl th{text-align:left;padding:10px 14px;font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--border)}
.search-tbl td{padding:11px 14px;border-bottom:1px solid var(--border);vertical-align:middle}
.search-tbl tbody tr{cursor:pointer;transition:background .12s}
.search-tbl tbody tr:hover{background:var(--surface-2)}
.search-tbl tbody tr:last-child td{border-bottom:0}

/* Ticket-Liste: Hover-Tooltip mit Standort-Details */
.tk-tip{position:fixed;z-index:2000;max-width:340px;background:var(--surface);border:1px solid var(--border);border-radius:11px;box-shadow:0 14px 40px rgba(20,20,50,.22);padding:11px 13px;font-size:12.5px;line-height:1.5;color:var(--ink);pointer-events:none}
.tk-tip .tt-name{font-weight:700;margin-bottom:5px;font-size:13px}
.tk-tip .tt-row{margin-top:2px}
.tk-tip .tt-row b{color:var(--muted);font-weight:600}